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abdullahnabeeljalaljalal
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Business and Management
Dr.
Teaching Staff
PhD
Male
Iraq
Information System Technology
Erbil
Main Building
1471

Education is not merely the transmission of knowledge; it is the cultivation of individuals who can think critically, adapt to an ever-changing world, and become lifelong learners. As an educator, my philosophy centers on fostering intellectual curiosity, nurturing independent thought, and instilling a passion for learning that extends beyond the classroom.
W.B. Yeats  summed up the  joy  of teaching  when he  remarked, "Education is  not  the  filling of a  pail, but  the  lighting of a  fire."

Head of Departments - Faculty of Management & Social Science & University Deputy Students’ Advisor - Qaiwan International University (QIU).

Senior Lecturer. Faculty of Business Management & professional Studies. Management & Science University, Malaysia.

Assistant Lecturer. Faculty of Business Administration - Cihan University - Erbil.

Information System Technology.
Internet of Things (IoT).
Business Analytics.
Digital Marketing & Data Science.

Marketing Research
Marketing I
International Marketing

Management Information Systems
Consumer Behavior
Business Ethics 

Management Information Systems
Organizational Development 
Consumer Behavior 
Entrepreneurship & Innovation 

Marketing Plan & Strategy 
Marketing I
Personal Development Skills

Research Methodology
Organizational Transformation
Strategic Planning
Project Management
Human Resource Information Systems
Technology Transfer   

Digital Marketing
Data Analysis
Information System Technology
Business Analytics
Management Information System
Organizational Transformation
Strategic Planning
System Development
Operations Management
Entrepreneurship
E-Commerce & E-Government

Transforming Traditional CRM into Social CRM: An Empirical Investigation in Iraqi Healthcare Industry. Abdullah Nabeel Jalal , Mahadi Bahari , Arun Kumar Tarofder, Elsevier BV, Netherlands. https://doi.org/10.1016/j.heliyon.2021.e06913. 2020 – Heliyon-ScienceDirect.
Factors that Accelerate the Rise of Acceptance of Big Data Platforms for Academic Teaching: Personal Innovativeness as Moderating Variable.

The Moderating Role of Perceived Risk in the Technology Acceptance Model (TAM): The Context of Mobile Banking in Developing Countries.

Towards a better understanding of the Organizational Characteristics that affect Acceptance of Big Data Platforms for Academic Teaching.

Factors Influencing Social Customer Relationship Management Implementation and its Benefits in Healthcare Industry WMNMWM Abdullah Nabeel Jalal , Mahadi Bahari , Arun Kumar Tarofder Polish Journal of Management Studies 2 (01.3001.0013.2737), 19.
Social Media and Traditional Customer Relationship Management: An Overview of Theoretical Challenges and Future Directions in Healthcare Context. International Journal of Advanced Trends in Computer Science and Engineering. 2019.

Covid-19 and Online Learning Engagement: Effects of Internal Crisis Communication, Technology and Social Responsibility

Operational or strategic benefits: Empirical investigation of internet adoption in supply chainmanagement AK Tarofder, SMF Azam, AN Jalal. Management Research Review 40 (1), 28-52. 2017.
Customer Relationship Management: Proposed Framework from an ICT Organization Perspective. AN Jalal, A Aswaddalai, SR Sherief, NABA Jalil. 2015.
The impact of electronic customer relationship management on consumer's behavior. UMZ Usman, AN Jalal, MA Musa International Journal of Advances in Engineering & Technology 3 (1), 500. 2012. 

Investigating the Crucial Factors Affecting the Social CRM Implementation and Its Benefits in Iraqi Healthcare Industry. Abdullah Nabeel Jalal, Mahadi Bahari 1st Malaysia Doctoral Consortium for Information Systems 1 ((ISBN: 978-983. 2019)).
A Pilot-Testing of Social Customer Relationship Management Adoption in Healthcare Context, Abdullah Nabeel Jalal , Mahadi Bahari. IEEE. 2019.

Enterprise System with SAP Software
IBM Certified Associate - SPSS Modeler 
SmartPLS Software

Critical Review of Research Methods and Analysis
Blended & Distant Learning 

Reading
Hiking
Swimming 
Traveling