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Business and Management
Research Assistant
BSc/BA
Business and Management
She / Her / Hers
Iraq
Erbil
Main Building
414
1474
.
- Customer Experience Specialist / Toters company Erbil, Iraq
-Open and maintain customer accounts by recording account information.
-Resolve product or service problems by clarifying the
customer's complaint; determining the cause of the problem.
-selecting and - explaining the best solution to solve the
problem; expediting correction or adjustment; following up to ensure resolution.
-Answer all inbound calls from customers and stores.
Place orders over the phone from non-partner restaurants.
-Monitor any issues with orders and deliver necessary
compensation to customers.
Handle daily customer care emails, support messages, and calls.
Meet the KPI targets for order fulfillment and service quality.
International Security, International Law, foreign policy.
Visits: 51302